Shipping policy
Shipping Policy
Shipping Overview
Diana Élite offers complimentary worldwide shipping on all orders.
Each shipment is handled with care to ensure a secure and reliable delivery experience.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your personal tracking number and a direct tracking link.
Estimated Delivery Times
United States
5–8 business days
International
5–8 business days, depending on destination and customs processing
Delivery times are estimates and may vary due to customs clearance procedures and local carrier operations.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities.
These charges are not included in the product price and remain the responsibility of the customer.
Diana Élite is not responsible for delays or additional charges resulting from customs procedures.
Shipping Delays
Delivery timelines are estimates and not guaranteed.
Diana Élite is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Incorrect Address & Failed Delivery
Please ensure your shipping address is accurate and complete at checkout.
Diana Élite is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery at:
We will review the case and assist you accordingly.
Contact
For any shipping-related inquiries, please contact: